Frequently Asked Questions

1. Can you ship burgers or tamales internationally?
- No, we do not ship internationally and we can only ship our chili.
2. Where should we call to complain about the quality of the food or the experience at a Tommy's restaurant?
- You can call our corporate office (626-357-9201) or email us at
3. What is the quality standard for Tommy's chili including the bread and the meat?
- The quality standard for our chili is to be served hot and spicy, bun is well toasted and meat is 100% beef steer meat.
4. Where can I get the nuritional information for menu items including the total cholestorol?
- All Original Tommy's restaurant have nutritional information sheets upon request.
5. What do you call the yellow pickled chili peppers?
- Our peppers are Cascabella peppers.
6. Are we supposed to get a receipt for our order?
- Yes, all customers should receive a receipt.
7. Where can I apply for a Tommy's job?
- You can apply at all restaurants, just ask the manager or visit our web site.
8. Can I buy a Tommy's T-shirt at any Tommy's restaurant?
- All our restaurants have shirts, hats, chili to go and peppers in the jar.
9. Can I purchase chili by the gallon at the restaurant?
- Our restaurants sell Chili To Go in three size containers. The sizes are 8oz, 12oz and 32oz. Four 32oz containers equal a gallon and makes it easy to freeze separately.
10. Is chili the same in all Tommy's restaurant?
- All our restaurants use pre-portion spicy packs and follow the same recipe.
11. Does Tommy's use “Cheeze Whiz”?
- No, we don't use cheese whiz. We use extra sharp American blend and Chipotle cheese.
12. What kind of oil does Tommy's use in frying?
- We use a liquid soybean product in our fryers.
13. Does Tommy's offer franchise?
- We are a family owned company and do not offer franchise.
14. Does the Breakfast Sandwich come with a hamburger bun or an english muffin?
- We offer the customer a choice of a hamburger bun or a English muffin on the breakfast sandwich.
15. What locations offer the California Classic Hamburger?
- The following locations offer the California Classic (Fountain Valley, Westminster, Barstow, La Habra, Monrovia, Corona, Palmdale, San Diego, Simi Valley, Lake Forest, Ventura, Citywalk, Henderson (NV), Las Vegas (NV))
16. Are all Tommy's stores corporate owned?
- Yes, all our restaurants are corporate owned.
17. Does a hamburger always come with chili?
- Our standard hamburger is a chiliburger but you can request to have it made anyway you like.
18. Can we ask for extra chili?
- Yes, many of our customers ask for extra chili and there is no extra charge.
19. Where do we get information on the ingredients of the menu items for allergy purposes?
- For information concerning allergy you can email us at
20. How often does Tommy's make fresh chili?
- Our restaurants make chili based on volume of sales but most make a fresh batch daily and many twice a day.
21. Will Tommy's expand to the East Coast?
- We can't say never but we don't have any current plan to expand to the East Coast.

Please Contact Tommy's if you have any Questions.